What to expect?
Our Care Navigators are the heart of The Kids Hub – your first point of contact.
They provide essential guidance and support by identifying how The Kids Hub can best support you – ensuring your journey is smooth and tailored to your needs; and connecting you to a range of local support programs and services within your community.
Your Kids Hub journey
Assessment
Welcome, assessment & family journey map
Families can connect with The Kids Hub via phone, online, or by walking in, where a Care Navigator will provide a warm welcome, assess their needs, and create a personalised support plan.
Support
Support by on-site health professionals
Our Care Navigators will connect children and families with on-site therapists and mental health professionals, offering practical resources and emotional guidance, or engaging them in groups and workshops.
Referral
Referral to external services
If needed, we can help connect your child and family to additional support services that may better meet your specific needs and provide further assistance.
Plan & review
Family journey plan review & exiting the service
The Kids Hub team will regularly check in to ensure the right support is in place, and help plan next steps as your child’s journey with us ends. We will equip your family with skills, knowledge, and connections to face future challenges.
Our approach ensures that both your child and family receive the comprehensive care they need for long-term well-being.
The Kids Hub offers safe, inclusive play spaces where children of all abilities can explore, connect, and grow. Designed for accessibility, it encourages creativity and sensory engagement in a fun, welcoming environment.
Creche
The Kids Hub creche provides a safe, nurturing space for children to play and learn while parents connect with our team. It is not always open, and bookings are required to secure your spot.
Coming soon
Our on-site outdoor sensory playground and yarning circle will be completed in 2025. This will be a special space to play, talk and yarn about any ups and downs you may be facing.
