We all need help sometimes
As our children grow, their needs change, and sometimes we may find it difficult to understand what they need and how to connect with them.
When you are in a new country you may not know what services are available for your family. The Kids Hub is here to help you.
We are a free well-being service for babies and children 0 – 12 years.
No appointment is needed, you can just walk in any day of the week. You don’t need to be registered for Medicare or have a Medicare card. This service is for everyone.

When mental health and well-being are strong:
- Families feel connected to their traditions and heritage
- Children feel safe, supported and loved
- There is a sense of belonging, purpose and identity
- Relationships within the community are strong and respectful
- People feel capable of handling challenges, while maintaining hope and resilience
Signs and symptoms of poor mental health
Early warning signs of poor mental health can be changes in what we do and how we feel. Like the clouds gathering before a storm, they can warn us that we may be becoming unwell. Common early warning signs are changes in appetite, sleep, mood and thinking. Poor mental health can present in many ways and it is important to notice changes in behaviour, mood, or functioning:
Signs may include:
- Withdrawing from family or friends
- Trouble sleeping or changes in eating habits
- Persistent sadness, irritability, or anger
- Difficulty concentrating at school or in activities they previously enjoyed
- Physical complaints like stomach aches or headaches without a clear medical reason
From time to time anyone can face challenges. Recognising these signs early and seeking support is a strength and can help families and children return to a path of positive well-being.
If you are unable to visit The Kids Hub, please contact our Care Navigators on: 0405 349 227
– they can discuss options that best suit your child and family’s circumstances.
We can also help with translation – just let us know when booking your appointment.


Translating and Interpreting Service (TIS National)
- Call TIS National on 131 450
- Tell the operator the language you speak.
- Ask the interpreter to call The Kids Hub on 0405 349 227.
How they help
You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.
When you are speaking with the interpreter, they will call
The Kids Hub for you and interpret your conversation.
You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.